Express Reviews
(Rated by 1848 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Bitcoin
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
GREAT OFFER
FREE SHIPPING
15
%OFFOverall Rating
5.0
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Customer Service4.5
- Price & Quality5.0
- Return Policy4.5
- Shipping & Delivery4.5
Recent Customer Reviews (11)
Mario Amsel
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Victoria Mahmood
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Muhammad Howard
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Anna Jackson
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Michèle Margand
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Angela Iverson
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Lois Rubin
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Margaret Weaver
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Emmeline Chong
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Charles Storey
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Payment Methods
Accepted Payment Options:
Prices for items on Express.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Bitcoin
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Express credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Express Pros & Cons
Pros
1
Positive Customer Service: Many customers have reported positive experiences with the online customer service, with issues often being resolved promptly.
2
Good Sales and Deals: Express is known for offering great sales and sending out frequent coupons, which can save customers money.
3
Petite Sizes: The store offers a variety of petite sizes in business attire, which is a plus for some customers.
4
SSL Certificate: The website has a valid SSL certificate, ensuring secure communication between the user's computer and the website.
5
Wide variety of trendy and fashionable clothing: Express.com offers a wide range of clothing for both men and women.
6
User-friendly website and app: The platform is designed to make online shopping easy and convenient.
7
Size inclusive: Express.com offers petite and plus-size collections.
8
Regular sales and discounts: Express.com often has sales and offers discounts, especially for Express Next members.
9
Personalized recommendations: Once an account is created, Express.com provides personalized shopping recommendations.
CONS
1
Quality Issues: Some customers have reported that the quality of clothes and jeans from the online store is lower than those found in physical stores.
2
Shipping Issues: There have been complaints about the standard shipping time being too long, often taking almost two weeks for $8.
3
Order Errors: Some customers have experienced issues with incorrect items being shipped, which can be frustrating and costly.
4
Mixed Reviews: While some customers are satisfied, others have expressed dissatisfaction with the overall experience, including overpriced items and poor service.
Express Features and Benefits
Features
Positive Customer Service
Many customers report positive experiences with issues resolved promptly.
Good Sales and Deals
Offers great sales and frequent coupons to save customers money.
Petite Sizes
Provides a variety of petite sizes in business attire.
SSL Certificate
Ensures secure communication between user's computer and website.
Legitimacy and High Trust Rating
Generally considered a legitimate and safe website based on automated analysis.
Wide Variety of Trendy Clothing
Offers a wide range of fashionable clothing for men and women.
User-Friendly Website and App
Designed to make online shopping easy and convenient.
Size Inclusive
Offers petite and plus-size collections.
Regular Sales and Discounts
Frequent sales and discounts, especially for Express Next members.
Personalized Recommendations
Provides personalized shopping recommendations after creating an account.
30-Day Return Policy
Allows returns for items with valid receipt or order number within 30 days.
Free Standard Shipping
Free on orders $75 or more for U.S. or Canada Standard Shipping.
Shipping Options
Includes U.S. Standard ($8, 5-7 days), Second-Day ($15, 2 days), Overnight ($21, 1 day).
Discounts for Military, Teachers, Students, etc.
5% off entire purchase in-store with valid ID.
Express A-List Credit Card Benefits
Free Standard Shipping on U.S. orders.
Price Guarantee
Matches Google Local Inventory Ad prices in retail stores on identical items.